Dempsey-Adams CARSTAR Auto Body Repair Experts

Question #1: How do I know if this auto body repair shop is right for me?

Meet Our Service Team:

Russ Leeker, Appraiser

Crista Harnetiaux, Customer Service Representative

Rob Waymire and Julie Dempsey Waymire, Owners

Dempsey-Adams CARSTAR is a 2nd-generation, family-owned-and-operated facility, and has been rooted in the Granite City community since 1963. Long-term relationships are important to us. We're committed to walking you through the entire repair process so that you fully understand and feel comfortable with what happens during a repair.

Question #2: What Have Other Customers Experienced At This Repair Facility?

Our independently-audited customer satisfaction rating is more than 97%, consistently putting us in the top 1% in the nation (55,000+ auto body shops). We're proud of our outstanding service and quality repairs. You don't have to take our word for it, here's what our customers are saying about us.

Question #3: How Will The Repair Facility Work With My Insurance Company?

All insurance companies have different repair guidelines. It's our job to fully explain the specifics of the responsible company's repair and parts policies and address any questions or concerns you may have. We'll keep both you and your insurance company informed during the entire repair process and, with our Repair Status Observer, you can even watch online during the course of your repair. While we have relationships with several major carriers, we work with all insurance companies.

Question #4: Can The Repair Facility Make My Life Easier By Arranging A Rental?

We have a close relationship with our rental partner, Enterprise Rent-A-Car, the #1-rated rental agency in the nation. When scheduling your repair, we can arrange to have a rental waiting for you when you leave your vehicle for repairs. Everything can be handled at our facility so there is no need to go to a different place to pick up or drop off a rental.

Make an Enterprise reservation while your car is repaired

Enterprise, Our Annual Soaps It Up! Charity Car Wash Partner

Question #5: Will This Repair Facility Stand Behind Their Work?

Our repair technicians are ICAR-trained, ASE-Certified, BASF-trained, and participate in ongoing continuing education. Simply put, they are auto body repair experts and qualified to work on all makes and models. In addition to our Local Lifetime Warranty, we provide the industry's only 5-YEAR Nationwide Warranty honored at every CARSTAR store across the U.S.